Wilson & Kratzer Mortuaries: Civic Center Chapel

Wilson & Kratzer Mortuaries: Civic Center Chapel operates with a small staff that handles approximately 200 cremations annually across two locations, and the Richmond facility has earned a 4.8 rating based on 105 Google reviews. Multiple reviews reference staff members by name—Sylvester Dunn, LaToya, and Darolyn Fox—indicating consistency in the personnel families work with from initial arrangements through services. Reviewers note the efficiency of the paperwork process and mention that pricing is reasonable for the Bay Area market.

The funeral home is located at 455 24th Street in Richmond, California, serving families throughout Contra Costa County and the East Bay. The facility operates 24 hours a day, including on federal holidays, and can be reached at (510) 232-4383 or by fax at (510) 235-7550. The business maintains the email address wecare@civiccenterchapel.com for correspondence.

Wilson & Kratzer Mortuaries provides both funeral and cremation services through its two-location operation. The Richmond chapel hosts visitations and services, and reviews confirm that the facility includes a dedicated service space. Families report that directors explain options clearly during initial consultations and handle logistics including timely arrival for scheduled services.