Flanner Buchanan

Flanner Buchanan operates 17 locations across the Indianapolis metro area, processing approximately 1,000 cremations annually. The Montcalm Street location serves as one node in a network that includes facilities in Westfield, Zionsville, and multiple Indianapolis neighborhoods. This geographic distribution allows the funeral home to reach families throughout Marion County and surrounding communities.

The organization maintains facilities with varied operational hours depending on location. The Hamilton Memorial Park location at 4180 Westfield Road in Westfield keeps office hours Monday through Friday from 8 am to 5 pm, with park grounds open daily from sunup to dusk. The Geist Funeral and Cremation center at 7855 Cork Road in Indianapolis provides 24/7 phone availability. Washington Park North adjusts hours seasonally, operating from 8 am to 7 pm in summer and 8 am to 5:30 pm in winter. Additional locations include a Zionsville facility at 105 West Pine Street and Washington Park East at 10722 East Washington Street in Indianapolis. The main contact number for the organization is (317) 387-7000.

Review accounts indicate that staff members handle perinatal loss cases, with one family noting that their counselor expedited the return of cremated remains following a late-term pregnancy loss so the family could bring their infant home before year-end. Another reviewer mentioned working with a staff member named Norris across two separate family arrangements in 2020 and a subsequent year, crediting him with keeping the family informed throughout processing.

The funeral home offers both full burial services and cremation, with families reporting cemetery maintenance concerns at one location and positive experiences with memorial service coordination at others. The multi-location structure means families across the greater Indianapolis area can access services through whichever facility is most geographically convenient.