Cremation Society of Wisconsin/ Stokes, Prock & Mundt Funeral Chapel

The Cremation Society of Wisconsin and Stokes, Prock & Mundt Funeral Chapel operates from a single location at 535 South Hillcrest Parkway in Altoona and handles approximately 600 cremations per year. This volume places the business among the higher-capacity cremation providers in the Chippewa Valley, serving families across the Eau Claire metropolitan area and surrounding communities in west-central Wisconsin.

The Altoona facility staff includes receptionist Tammy Pinkerton and funeral director assistant Virginia Stevens, both of whom work directly with families coordinating arrangements. The funeral home offers both traditional funeral services through its Stokes, Prock & Mundt chapel operations and direct cremation services through the Cremation Society of Wisconsin brand, providing families with options at different price points under the same roof.

Families frequently reach the business outside standard hours, with staff available by phone late at night and in the early morning to begin the arrangement process. The funeral home facilitates same-day intake from hospice facilities and hospitals, then manages documentation remotely through online forms and email communication. Remains are typically delivered to families at their residences rather than requiring pickup at the facility.

The business maintains a membership-based preplanning program, though some families have reported difficulty locating existing accounts when the time comes to use them. The funeral home's phone number is (715) 834-6411, and arrangements can be initiated through the office email at office@spmcsw.com.