Cole Funeral Services

Cole Funeral Services operates a single facility at 2500 Baseline Road in Ottawa, Ontario, handling approximately 900 cremations annually. This volume reflects the funeral home's role as a substantial provider for families throughout the Ottawa area. The business maintains 24-hour staff availability and operates office hours Monday through Friday from 8:30 a.m. to 5:00 p.m., with weekend appointments arranged separately.

The funeral home offers on-site catering for funeral events, a logistical feature that distinguishes its service model from facilities that coordinate catering externally. Contact options include telephone at (613) 831-7122, fax at (613) 829-8357, and email at info@colefuneralservices.com. The office closes on holidays.

Reviewers identify specific staff by name across multiple roles—Michelle Braun handles preplanning consultations at what clients refer to as the Pinecrest location, while funeral directors including Melanie MacEwen, Joseph, Devin, Chris, Alister, and Kathy appear in accounts of family services. One family notes that MacEwen arranged a 5 a.m. meeting on December 24th to allow them to be present for a cremation. Another account mentions aftercare services that assist with post-funeral logistics. The pattern across reviews points to flexibility in scheduling and families working with the same staff members through multiple services over time.